For accessories and product care kits, a tracking number will be provided once your order has been fulfilled. Orders are shipped from Ontario via UPS Standard, and you will receive your tracking number via email.
For all furniture orders (small, medium, and large), shipping is done via sea transport. The estimated shipping time is specified in the dropdown before you place your order.
How Sea Transport Works
Once your order has shipped, you will receive an email confirmation stating that your item is en route.
Only after the order has docked at the port will you receive a truck transportation tracking number relative to your country.
Our truck transportation team will also contact you via the phone number and email provided during the initial purchase of the order to coordinate the delivery date.
Customs Clearance
Each country has different customs clearance times.
Customs clearance takes 2-8 days upon the ship’s arrival at port.
Only after customs clearance is completed can we arrange truck transport for final delivery.
Please note that Mayze Interiors does not control customs clearance times, and this process must be factored into your total wait time.
If you need any assistance tracking your order, please contact info@mayzeinteriors.com.